Cancellation Policy
After registering for a program or course through the Allen Academy, you have the option of cancelling for a full refund up to 16 days prior to the beginning of the program or course.
Details of our cancellation policy are below. For questions, contact provost@allenacademy.com or call 1-800-799-6280.
If cancelling more than 15 business days prior to the start of the course or program:
- Refund: A full refund is offered to enrolled students up to 16 days prior to the beginning of a program. To receive a refund please send your cancellation request to provost@allenacademy.com or call 1-800-799-6280.
- Credit: In lieu of a refund, you may elect to keep a credit from the cancellation on your account to use to join a future program, however all credits must be used within 6 months of the date of issuance.
If cancelling 15 business days or less prior to the start of the course or program:
- Credit: Starting at 15 days prior to the beginning of a program, a credit may be requested for students unable to attend the start of a program. Credits can be used 6 months after the date of issuance to join another Allen Academy program.
- Participant substitutions: If you find that you cannot attend, and it is fifteen (15) business days before the start of the program, you may send a replacement. Please contact registration@allenacademy.com or call 1-800-799-6280 prior to the start of the program so course materials can be prepared for the new participant.